Rough Start: Phottix Cleon Wireless Remote N8

The wireless remote for my camera came in yesterday, but I was disappointed that the transmitter didn't work. I would have chosen the reliable Nikon ML-3 over the Phottix except at $33.90 the Phottix is $130 cheaper and it doesn't require line-of-sight like the ML-3's infared transmitter. I bought the remote off eBay from HKSupplies. I sent them an email about the condition of the remote and they responded within two hours. Since they're based in Hong Kong, I posted a video of me trying to trigger the shutter via the transmitter. I'm hoping they can figure out what's going on. It's nice that they are ready to send me a replacement transmitter or receiver. In the meantime, the receiver works as a tethered remote, so all is not lost. It seems like I've been bitten in the butt the two times I chose an off-brand alternative to a Nikon piece of gear. The first time this happened was with the Vivitar 285HV. I will update this post when this issue gets resolved.